What our customers say?
We spoke on the phone earlier this week about your Auto Sleeper Broadway FB on the Fiat Ducato chassis with the rare automatic gearbox. At the time I explained that we were also considering an Auto Sleeper Winchcombe, which we were awaiting a national transfer to view more locally yesterday.
Having viewed and test driven the Winchcombe yesterday my wife and I found it was in excellent condition and so, regrettably for yourselves, we have decided to purchase it.
However, I wished to express my sincere thanks for the time and effort you took to explain the differences and pros/cons of the Fiat vs Mercedes chassis and gearbox. The knowledge and experience which you kindly shared with me over the phone was most helpful to me, particularly as a first time buyer, and gave me the insight and confidence to proceed with our purchase.
In a world where people are all too quick to criticise and complain, I felt that on this occasion it was right that I contacted you to pass on my thanks in person. I tried to speak to you on the phone directly, but one of your colleagues said you were having some much deserved time off and so he gave me your email details.
Once again Paul, thank you!
We would like to say THANKYOU to Nick Whale Motorhomes for their excellent After Sales Service. We purchased a Benimar Motor home which developed a problem. A BIG THANKYOU to Attila, who put our minds at ease, and dealt with our problem promptly, efficiently and courteously. SPECIAL THANKS to MARTIN for his FIRST CLASS workmanship, and any other members of staff involved. We whole-heartedly recommend Nick Whale Motorhomes for their High Standard of Customer Service and Staff. We will not hesitate to deal with them again. Mr & Mrs Evans.
We picked up our new to us motorhome yesterday and would like to say what good service we had from yourself, Tim, Martin and Nerinda (and all the other staff that were involved).
This is the 2nd motorhome we have purchased from you and both times the staff were brilliant and if we swap again we would not hesitate to come to you, or recommend you.
Thanks Tim and all your colleagues at Nick Whales for a relaxed and laid back attitude to buying my camper van with no hard sell,
Deserving 5 stars
Always professional, always a pleasure!
Tim, really nice to meet you (and Woody) today, thank you for such great customer service.
With our knowledgeable sales team, you are sure to receive very informed advice to assist in the purchase of your dream motorhome.
Our beautifully presented and heated showroom is run by enthusiasts who take pride in creating a relaxing environment for customers to enjoy.
Five Star Support
From initial contact to after sales back up, we pride ourselves on the very highest level of customer support, commitment and satisfaction.