We pride ourselves on the best customer service
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I felt that I really must say thank you for the friendly and extremely helpful service we received this morning. Sue and I both felt that the we were treated like valued customers as has always been the case in our dealings with you and every one of the staff at Nick Whale.
We just wanted to express our sincere thanks for a first rate experience in selling our Kemerton Motorhome to you earlier this week. We really appreciated your teams' personable, genuine & helpful approach during our transactions. Andrew (as our point of contact) was lovely with us throughout the whole purchasing process and had an attentive, humanistic style. He went that extra mile to help make our experience smooth & relaxed. We would certainly contact him first if we decided to purchase another Motorhome in the future.
You have a lovely team of people there which is nice to see in a too often depersonalized sales culture. Every member of your team was delightful.
I am writing to express my appreciation for the way that our recent motorhome purchase was handled. The entire process from initial enquiry to final sale and handover was first class. I sincerely appreciate the effort that was put in to ensure that the vehicle was presented to a high standard before handing it over. As a new motorhome owner it was really nice to be shown in detail its operation and functionality.
Dear Paul and Tim and Team,
It's been a week since Phil and I collected our motorhome from you and we are really pleased with our Dethleffs, it's the perfect model to match our requirements and has obviously been cared for extremely well by the last owner.
We were very impressed with the service from Nick Whale. You went out of your way to prepare the van in just a week so that we could set off back to Scotland. The van was immaculate and we found the handover from the whole team very professional and thorough. What Sean doesn't know about motorhomes isn't worth knowing.
Once again, thank you for great service from the Nick Whale team.
Just a quick note to let you know that we are very pleased with our Chausson and I was impressed with the thorough handover process. It was a pleasure to meet you and your staff. We look forward to many happy holidays in our new van.
Excellent website design and layout. Much better than other Motorhome venders. Great photos.
I just wanted to say thank for showing us the stunning Lunar Vacanza
motorhome. Our visit to your premises was a really good experience. The
team put themselves out in every way and allowed us to see every aspect of
the Lunar without any pressure to buy. We would certainly return to you in
Back in July 2015 my wife Sue and I part exchanged our Autotrail Dakota for our fourth motorhome a, 2006 Autotrail Cheyenne. It was purchased from Nick Whale Motorhomes in Pitchill, Eavesham.
After receiving awful treatment from a previous sales team from a really well known supplier, who I won’t mention, dealing with Nick Whale was absolute bliss. Their professional manner. and attitude was most welcome.
When it is time for us someday to down size Nick Whale will be our first port of call and we will recommend them to anyone else who is looking to buy a motorhome.
Also without fail we will be having a yearly habitation test.
Hello Paul. This is just a short message to let you know that we have arrived home safely after an uneventful journey and the motorhome is performing as we had hoped.
We thank you for your personal attention - you have, from our first meeting, been courteous, considerate and helpful.
Thank you again.
Warren and I would like to thank you and all at Nick Whale Motorhomes for the wonderful service we received in purchasing our Rapido motorhome recently. Coming from Australia to purchase a motorhome was a big commitment, but In the end our final decision to purchase from Nick Whale Motorhomes was an easy one. At such a busy time of year for all motorhome dealers, you went the full mile in getting us on the road within a remarkably short period of time. We had confidence in your company before even leaving home and that has only grown more so.
Then to mention the after sales service, you really are second to none. That is always a big factor in purchasing a motorhome and you have been awesome in attending to any matters we required.
What more can we say other than a huge thank you and we will certainly be recommending your company to others in our country who wish to travel as we are now doing.
Attila Good Morning - you have wings!
Thank you SO very much......
Sincere thanks for your 'spot on' support Attila (the world needs more people like you in it!)
We would both like to thank you very much for your service at Nick Whale Motorhomes as I recently part exchanged my autosleeper kemmerton for an Aurotrail tracker. I received a great price in part exchange with first class service, nothing was too much trouble. Thank you very much!
Hello Paul, i'm e-mailing to let you know how delighted Andy and I were yesterday when you handed over the motorhome to us. The service we have received from you, Tim and Trevor has been second to none from the day we paid the deposit up to collection. All our questions and requests (there have been several!) have been dealt with politely and professionally.
We will certainly recommend Nick Whale Motorhomes to anyone who wishes to purchase a motorhome or, indeed, an up-market car!
Paul, many thanks for your courtesy and hospitality during our visit yesterday to view the Autocruise Rythm.
We would like to say how impressed we were with your premises and business ethic. A dealership such as yours demonstrating such admirable characteristics is welcome in the midlands area and we should, most certainly, wish to do business with you.
Hi Paul, I just wanted to thank you and all at Nick Whale Motorhomes for the excellent service that I received when I purchased my VW Campervan from you earlier this year. When viewing the vehicle and negotiating the deal you gave me time to consider such an expensive purchase fully and were very reasonable when I changed my mind a few times. I believe the deal that we finally came to was a good one.
You made every effort to make sure that the vehicle was as I needed it on collection and continued your high level of service resolving the couple of issues that needed sorting out after I had purchased it.
I am now the happy owner of a vehicle that is exactly what I needed thanks to Nick Whale Motorhomes.
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