We pride ourselves on the best customer service
Expert Knowledge and a passion for what we do
We had been to a number of Motorhome and Caravan Shows at the NEC since selling our A Classs Euro Mobil motorhome last year. We had toured in this motorhome to Europe especially to the South of France and Spain. Back home we did have trouble on occasions getting onto narrow lanes in Devon and Cornwall. Getting to costal sights could also be a problem with the width and height of the vehicle. There was also a realisation that age was catching up on us and a desire to step down from holding a C1 licence.
The WildAx Solaris XL is a very well devised van conversion that was narrower and kept the overall weight below 3.5 tonnes. It also enabled our married daughters to use it for family holidays with their children.
We have visited Nick Whale Motorhome Ltd to view their extensive stock of new and used vans. The outcome of these visits confirmed our wish to proceed with the purchase of the WildAX. The staff could not have been more helpful and especially the excellent advise and support we received from the workshops in fitting our extras to the van. The collection process could not have been handled better. The fact that on our first attempt to collect had to be postponed because I was not well enough to drive it home.
We wish to thank the dedicated on site staff for making the purchase such an enjoyable process. We give you all a 5star rating and look forward to using our excellent services with our new van over the years.
From Very Satisfied Customers
Just a quick note to say thanks to Shaun for a very thorough hand over of our purchase of our New motorhome last Friday. Well impressed with his professionalism.
Firstly may I say a huge thank-you to you and the staff who have made this purchase so smooth for us. I’m very appreciative of the time taken with the handover both on how things work, and for going through the paperwork with me.
I think your photos showing the layout and facilities of the motorhome are some of the best I’ve found.
I cannot thank the staff at Nick Whale enough for their kindness, helpfulness and compassion during the purchase of this vehicle, which was made at a very difficult time when both my parents were very ill and sadly passed away. The handover was very comprehensive, though I’m sure I may need to check one or two things again as there was a lot to take in. Would not hesitate recommending to anyone.
Thank you for the superb hand over of our Orian Gemini Autosleeper today. We really enjoyed getting to know the vehicle on the drive home. We have been exceptionally well looked after at the hand over and so thank you to the team for helping it all to go so smoothly.
Liz and Chris
On behalf of Val and myself I can say a huge "Thank you" to Tim, Roger, Peter (who took us through the handover) and Attila, who was so organised it was unbelievable. You have an amazing set up out there in rural Pitchill. Everyone we met was so polite, cheerful and professional.
You may recall that we collected our motor home on 13 April. We were extremely pleased with the handover and service you provided and are totally delighted with the motor home.
George and I would like to say a huge thank you for all your great customer service during the purchase of our Autosleeper Kemerton XL. Having had dealings with other dealerships, the difference in service was evident to us. Nothing was too much trouble for you and you certainly go the extra mile.
We can't thank you enough.
Having experienced other motorhome dealers, where arrogance and
'we're doing you a favour' seems to be the order of the day, it was a
great pleasure to do business with you at Nick Whale Motorhomes. The
personal, friendly style allied to professionalism meant parting with my
motorhome was slightly less painful than it could have been.
When people say they'd recommend you to a friend, it's often just
words...but I've already passed on your name to a friend who's thinking
of selling his motorhome.
From the moment we agreed to purchase our motorhome, through to our meetings in respect of the finance and collection, we have had the most cheerful, courteous and helpful assistance from all concerned. It was a pleasure to do business with the Company and its staff. We would recommend anyone wishing to purchase a motorhome to go to Nick Whale Motorhomes where they will receive the very best attention and service.
Our thanks again to everyone.
Ken and I have been so happy with our Corinium Duo which we bought from Nick Whale Motorhomes. I have to say that I drive an automatic but as soon as I got behind the wheel it was like I've been driving a manual for years let alone one this size. We have been to different places looking for a camper and as soon as we both saw this one at Nick Whale's it just felt so right!
Thank you for your time and patience Attila.
I felt that I really must say thank you for the friendly and extremely helpful service we received this morning. Sue and I both felt that the we were treated like valued customers as has always been the case in our dealings with you and every one of the staff at Nick Whale.
We just wanted to express our sincere thanks for a first rate experience in selling our Kemerton Motorhome to you earlier this week. We really appreciated your teams' personable, genuine & helpful approach during our transactions. Andrew (as our point of contact) was lovely with us throughout the whole purchasing process and had an attentive, humanistic style. He went that extra mile to help make our experience smooth & relaxed. We would certainly contact him first if we decided to purchase another Motorhome in the future.
You have a lovely team of people there which is nice to see in a too often depersonalized sales culture. Every member of your team was delightful.
I am writing to express my appreciation for the way that our recent motorhome purchase was handled. The entire process from initial enquiry to final sale and handover was first class. I sincerely appreciate the effort that was put in to ensure that the vehicle was presented to a high standard before handing it over. As a new motorhome owner it was really nice to be shown in detail its operation and functionality.
Dear Paul and Tim and Team,
It's been a week since Phil and I collected our motorhome from you and we are really pleased with our Dethleffs, it's the perfect model to match our requirements and has obviously been cared for extremely well by the last owner.
We were very impressed with the service from Nick Whale. You went out of your way to prepare the van in just a week so that we could set off back to Scotland. The van was immaculate and we found the handover from the whole team very professional and thorough. What Sean doesn't know about motorhomes isn't worth knowing.
Once again, thank you for great service from the Nick Whale team.
Just a quick note to let you know that we are very pleased with our Chausson and I was impressed with the thorough handover process. It was a pleasure to meet you and your staff. We look forward to many happy holidays in our new van.
Excellent website design and layout. Much better than other Motorhome venders. Great photos.
I just wanted to say thank for showing us the stunning Lunar Vacanza
motorhome. Our visit to your premises was a really good experience. The
team put themselves out in every way and allowed us to see every aspect of
the Lunar without any pressure to buy. We would certainly return to you in
Back in July 2015 my wife Sue and I part exchanged our Autotrail Dakota for our fourth motorhome a, 2006 Autotrail Cheyenne. It was purchased from Nick Whale Motorhomes in Pitchill, Eavesham.
After receiving awful treatment from a previous sales team from a really well known supplier, who I won’t mention, dealing with Nick Whale was absolute bliss. Their professional manner. and attitude was most welcome.
When it is time for us someday to down size Nick Whale will be our first port of call and we will recommend them to anyone else who is looking to buy a motorhome.
Also without fail we will be having a yearly habitation test.
Hello Paul. This is just a short message to let you know that we have arrived home safely after an uneventful journey and the motorhome is performing as we had hoped.
We thank you for your personal attention - you have, from our first meeting, been courteous, considerate and helpful.
Thank you again.
Warren and I would like to thank you and all at Nick Whale Motorhomes for the wonderful service we received in purchasing our Rapido motorhome recently. Coming from Australia to purchase a motorhome was a big commitment, but In the end our final decision to purchase from Nick Whale Motorhomes was an easy one. At such a busy time of year for all motorhome dealers, you went the full mile in getting us on the road within a remarkably short period of time. We had confidence in your company before even leaving home and that has only grown more so.
Then to mention the after sales service, you really are second to none. That is always a big factor in purchasing a motorhome and you have been awesome in attending to any matters we required.
What more can we say other than a huge thank you and we will certainly be recommending your company to others in our country who wish to travel as we are now doing.
Attila Good Morning - you have wings!
Thank you SO very much......
Sincere thanks for your 'spot on' support Attila (the world needs more people like you in it!)
We would both like to thank you very much for your service at Nick Whale Motorhomes as I recently part exchanged my autosleeper kemmerton for an Aurotrail tracker. I received a great price in part exchange with first class service, nothing was too much trouble. Thank you very much!
Hello Paul, i'm e-mailing to let you know how delighted Andy and I were yesterday when you handed over the motorhome to us. The service we have received from you, Tim and Trevor has been second to none from the day we paid the deposit up to collection. All our questions and requests (there have been several!) have been dealt with politely and professionally.
We will certainly recommend Nick Whale Motorhomes to anyone who wishes to purchase a motorhome or, indeed, an up-market car!
Paul, many thanks for your courtesy and hospitality during our visit yesterday to view the Autocruise Rythm.
We would like to say how impressed we were with your premises and business ethic. A dealership such as yours demonstrating such admirable characteristics is welcome in the midlands area and we should, most certainly, wish to do business with you.
Hi Paul, I just wanted to thank you and all at Nick Whale Motorhomes for the excellent service that I received when I purchased my VW Campervan from you earlier this year. When viewing the vehicle and negotiating the deal you gave me time to consider such an expensive purchase fully and were very reasonable when I changed my mind a few times. I believe the deal that we finally came to was a good one.
You made every effort to make sure that the vehicle was as I needed it on collection and continued your high level of service resolving the couple of issues that needed sorting out after I had purchased it.
I am now the happy owner of a vehicle that is exactly what I needed thanks to Nick Whale Motorhomes.